For ages 21 and above

cb66 Guide to Responsible Gaming

When entertainment becomes a problem, making the right decision is the most courageous thing you can do. cb66 wants you to stay in control, enjoy yourself, and seek help when you need it.

For ages 21 and above only

What does responsible gaming mean?

Online gaming is a form of entertainment — but like any entertainment, it stays enjoyable only when kept within limits. Responsible gaming at cb66 means staying in control of your own time, money, and emotions.

Millions of people in Bangladesh see online casinos and sports betting as part of their entertainment. However, a small number may find themselves in a situation where gaming is no longer just for fun — it starts to create financial and emotional pressure. cb66 is always ready to help you avoid this situation and seek support in time.

Under cb66's Terms and Conditions, all members must be at least 21 years of age. Minors are not permitted to create accounts, and parents and guardians are asked to keep their account credentials out of reach of their children.

If you have any questions or issues while using your cb66 account, read our FAQ — detailed answers to common questions are available there. You can also visit our About cb66 page to learn about the platform's core values and goals.

Tools for Control

cb66 gives you several useful features to manage your gaming habits. Using them is entirely your personal choice.

Set Deposit Limits

Set a maximum on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.

Session Time Limits

Decide in advance how long you will play in one session. When the set time is up, the system will ask you to take a break.

Temporary Break (Cooldown)

You can temporarily suspend your account for a few days. During this time, logging in will not be possible, but the account will not be permanently closed.

Self-Exclusion

If you feel you need to stop playing, apply for self-exclusion. Your account can be closed for a set period or permanently. Once this decision is made, it cannot be reversed before the period ends.

Review Gaming History

View your deposit, withdrawal, and betting history at any time. Understanding your own spending pattern is the first step toward responsible gaming.

Contact the Support Team

You can get support in Bengali via cb66's 24/7 live chat or email. Our team will help with any matters related to limits, exclusion, or your account.

cb66's Commitment

cb66 believes responsible gaming is a shared responsibility — of both the platform and the player. We continually work to create an environment where enjoyment and safety go hand in hand.

Towards this goal, we ensure the following:

Minors have no way to open an account — the age verification process is always active.
Playing while under the influence of alcohol or drugs is not advised.
Avoid playing with borrowed or loaned money.
Never think of gaming as a source of income — it is entertainment only.
Be cautious of the urge to place larger bets to recover money you have lost.
Your account information is kept fully secure in cb66's SSL-protected environment.

Recognise the Warning Signs

If you notice any of the following signs in yourself, do not ignore them — take action in time.

Not sticking to a budget

You are spending money set aside for essential expenses on betting, or you are playing with borrowed money.

Losing track of time

You are playing for hours on end and cannot tell how the time is passing.

Emotional distress

Losses are causing anger, anxiety, or frustration, and you are playing more to get rid of those feelings.

Strained relationships

You are hiding your gaming from family or friends, or they are expressing concern.

Chasing losses

You keep placing larger bets in the hope of recovering money you have lost.

Impact on work and studies

You are neglecting work, studies, or daily responsibilities because of gaming.

Some Tips for Healthy Gaming

Set a fixed budget before each session and do not go beyond it. Remember, the money you have set aside is the cost of entertainment — losing it is normal, and winning is a bonus.

Do not play for long stretches at a time. Take at least a 10–15 minute break every hour, drink some water, and rest your eyes. Avoid playing late at night during sleep hours — fatigue reduces your ability to make sound decisions.

Do not consume alcohol or any intoxicating substance while playing. Keep a clear head. If you are in a bad mood or under stress for any reason, avoid betting in that state.

Play only from your designated entertainment budget — not from your income or savings.
Even when on a winning streak, stick to your limits — luck does not always go one way.
Talk openly with a family member or a trusted friend about your gaming habits.
Do not share your cb66 account login password with anyone — it is strictly personal.
Do not treat gaming as a solution to financial problems.

Ways to Get Help

Asking for help is not a sign of weakness — it is a sign of responsibility. You can get support through any of the following.

cb66 Live Chat Support

cb66's 24/7 live chat support is available in both Bengali and English. For self-exclusion, deposit limits, or any other issue, contact our support team directly.

Email Support

You can contact us directly by email: [email protected] — our team will reply in Bengali as quickly as possible. Requests related to responsible gaming are processed with the highest priority.

Family and Close Ones

Share what is on your mind with a family member or a trusted friend. The support of someone close to you can sometimes be more effective than professional help.

Professional Counselling

Seek help from a mental health professional or counsellor. Mental health services in Bangladesh are now much more accessible. Gambling addiction is a treatable problem and it is entirely possible to overcome it with the right support.

Support Groups

Talk to people who are facing similar problems. Various social organisations and community groups help people overcome this kind of addiction. Stay connected rather than facing it alone.

Minor Protection

cb66 is always committed to keeping anyone under 21 away from any form of online gaming or betting. If you have children or teenagers at home, it is important to take some precautions.

Keep your cb66 account password and login details out of your children's reach.
Use parental control software on your child's devices.
Do not share your bank card or mobile banking details (bKash, Nagad, Rocket) with them.
Educate your child about the age restrictions and risks of online gaming.
If you suspect a minor is using your account, notify cb66 support immediately.

Under our Privacy Policy, members' personal and financial information is stored with the highest level of security. Keeping your account secure is a responsibility shared between you and us.

Questions and Answers on Responsible Gaming

Self-exclusion can be set for a specific period (such as 30, 90, or 180 days) or permanently. During a temporary exclusion, your account cannot be reactivated before the period ends. Even after the period expires, you must actively request to reopen the account — it will not reopen automatically. Contact cb66 support for more details.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this process helps prevent impulsive decisions. Contact cb66 support for more details.

Start by having an open conversation with them — express your concern without judgment. If the problem seems serious, seek advice from a professional counsellor. You can also contact cb66 support — assistance is available in Bengali 24/7.

Yes, gambling addiction is a behavioural problem and it is possible to overcome it with the right support. Many people have returned to a healthy life with the help of mental health professionals, counsellors, and support groups. Seeking help is the first and most important step.

You must be 21 years of age or older to open an account and play on cb66. Age verification is completed during registration and before the first withdrawal. Accounts belonging to users under 21 will be closed.

A session time limit is a reminder system — when the limit is reached, the system will notify you. You may take a break and start again if you choose. However, if you want to remove yourself entirely, use the self-exclusion or cooldown option instead.